Barnstable County

Barnstable County Employees
Emergency Ride Home Program

The Barnstable County Emergency Ride Home Program provides employees who use a commute alternative at least two times per week, with a reliable Emergency Ride Home when one of life's unexpected emergencies arises. Sharing the ride, taking public transportation, biking or walking to work means fewer cars on the road, which means you are doing your part to reduce traffic congestion and air pollution.

To be eligible for the Emergency Ride Home Program, you must sign-up with MassRides
MassRides
Sign up by calling:
1 (888) 4COMMUTE
1 (888) 426-6688
Be sure to mention that you're a Barnstable County Employee signing up for the Emergency Ride Home Program

Where Can You Go?
Home, to your vehicle (if you're parked at a park & ride lot), to your child's school or day care, to a medical facility, or interim stops, if the stops are related to the emergency.

How Can You Get There?
1) Cape Cod Regional Transit Authority's Villager Bus Service:
If transit is available within 30 minutes of the emergency

2) Town Taxi (508) 771-5555:
  • If the trip is less than 20 miles away
  • Anytime, if you're too ill to drive or take transit, or
  • All trips taken after 5:00 pm
    See your Department Supervisor for free Taxi Vouchers

    3) Enterprise Rental Car:
  • If the trip is more than 20 miles away and
  • If it is before 5:00 pm
    Contact Enterprise Rental Car Directly. See Details Below

    How Often Can You Use the Program?
  • Up to four times per year

    What if You Need a Rental Car?
    You must have a valid driver's license and major credit card, and in most cases be 25 years old to rent a car. Enterprise will deliver a rental car to your workplace. Just pick up the phone and call the phone number listed in your brochure for a compact rental car. Use the rental car to get home during your emergency. Save your receipt! Return the rental car to the location nearest your home or work within 24 hours.
    REMINDER: You must dial the special toll-free number listed in your brochure and give the account number (IF YOU DON'T -- YOU WON'T BE REIMBURSED!). If you've lost your brochure or haven't received one yet, please contact your Department Supervisor

    You Have an Emergency. Then What?
    Arrange your emergency transportation (See your Department Supervisor for Taxi Vouchers; Contact Enterprise Rental Car directly). Pay for the trip and keep a receipt.

    How Do You Get Reimbursed?
    Take your original receipt to your Department Supervisor and complete a Trip Summary within five days of the emergency to be reimbursed. Barnstable County will reimburse you for the cost of the trip and then submit the bill to MassRides.

    Cab-driver gratuity, rental car taxes, insurance, and fuel costs are not covered.

    Villager Bus Schedules available online:
    Ride matching, Emergency Ride Home Program, and other services courtesy of
    MassRides

    Other resources available at
    Commuter Choice .

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    Additional links or comments should be sent to trans@capecodcommission.org or to Transportation Staff, Cape Cod Commission, PO BOX 226, Barnstable, MA 02630-0226.